Introduction
At HEGXCORP, protecting your privacy is paramount. This policy outlines the handling, storage, and protection of personal information you provide while using our services.
Information Collection
We collect information such as your name, contact details, and payment information, which are necessary for providing our services.
Use of Information
The collected information is used to provide services, process transactions, and improve our offerings. We do not share your personal information with third parties, except as required to provide our services or when required by law.
Confidentiality and Security
We implement strong security measures to protect your data. The signing of MOUs and NDAs prior to any service engagement reflects our commitment to data security.
Data Sharing and Disclosure
We will only share your data with third parties where necessary to provide our services or when legally required.
International Data Transfers
If we transfer data internationally, we ensure that appropriate safeguards are in place to protect your information regardless of geographic location.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to the Privacy Policy
We may update our privacy policy periodically and will notify you of these changes by posting the updated policy on our website.
Contact Information
For any questions or concerns regarding our privacy practices, please contact us via the provided contact details on our website.
Refund and Cancellation Policy
Thank you for considering our services. We aim to provide the highest quality of digital development and marketing solutions tailored to your business needs. Please note the following terms regarding our refund and cancellation policy:
1. Non-Refundable Services
All services provided under our agreement, including but not limited to strategy development, content creation, campaign execution, and analytics, are customized to meet your specific requirements. Due to the bespoke nature of these services, refunds are not applicable once work has commenced or deliverables have been provided.
2. Cancellation Terms
– Cancellation requests must be submitted in writing before the initiation of the project.
– For cancellations made after the project has commenced, the client is responsible for compensating any costs incurred and for services rendered up to the cancellation date.
3. Commitment to Quality
Our goal is to ensure client satisfaction by maintaining transparency, delivering quality work, and adhering to timelines. Any concerns or adjustments can be addressed through ongoing communication, rather than cancellations or refunds.
4. No Refund Clause
Once payment is made and work has begun, refunds will not be issued under any circumstances. This policy ensures fair compensation for the time, resources, and expertise invested in delivering personalized services.
By proceeding with our services, you acknowledge and agree to this refund and cancellation policy. If you have any questions or require clarification, please feel free to contact us directly.
Thank you for your understanding and trust in our services.